VODACOM IS THE WORST

Absolutely the worst service ever from call center straight to accounts. Don't ever think they can help you with voice recordings. O no! That's almost impossible. They can't find your recordings. So my contract for Home internet was canceled by Vodacom in May already. They collected the Router. Because they can't provide me with Signal anymore. But they are still charging me every month!! After I've spoken with Milani Chako, Keletso Mothoa and Veronique Dawson, I still don't have any answers. In our calls they stated it's been escalated, they will see that I get a refund. They will call me back. Every time it's empty promises. They drop the calls and then don't even call you back. I've tried to talk to a supervisor, but to my disbelief they won't talk to me. So I'm just paying for something I don't even have!! I'll say that's *****ulent and theft on Vodacoms side, because no one is able, or wants to help!! WHERE'S THE VOICE RECORDINGS! These people need warnings and accountability for not doing their jobs. Because now it's at my expense. I really tried my best for the past two months!! But no one wants or can help!! I'm Gatvol!! My last call with a gentleman called Lucky, I asked for a reference number, and the call just dropped. Still waiting as all the previous calls. They don't call you back! I can understand why because they can't even find the voice recordings, so there's nothing that can happen if you just pass the ball to someone else.