Vodacom is the worst

So Vodacom keeps on showing why they are the worst cell provider there is. From 1st January for about 4 days there was no signal in our area due to a storm knocking out power to the tower, but does vodacom organize a generator or anything, of course not. That would mean they actually care about their customers. Now again, since Friday 8th no signal in our area. Have to drive to another area to get signal to contact vodacom only to get a million stupid questions instead on actually logging the fault and assisting their customers. And then of course the outage is blamed on load shedding but funny how it only seems to affect the tower in our area and not the one down the road. As usual, putting the blame for their poor service on other factors. So now for January so far we have had no signal for 6 out of the 10 days. But we will still be expected to pay our monthly bill even though we haven't been able to use the service. Absolutely shocking and disgusting service. This is why we are porting to MTN. I look forward to not having to deal with vodacom anymore, it really has been a nightmare especially this last year.