bN
busisiwe N

1 reviews | Active since Jul 2016

28 Jul 2016, 14:44

vodacom is the worst

<p>I have been incontact with vodacom for sometime now concerning their network ,I hv 3 contracts with them been with them for a while and they have cause me nothing but stress,their customer service is on another level really. For weeks now am unable to receive calls ,when I call am always advised to do a hard reboot at times asked to have my phone off for hours ,what exactly am I paying for seeing that they are not providing me with any service, their 4G is a joke.I want to cancel my contract with them en I wont be paying any termination fee .</p>

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2016, 05:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team