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Cameron D
1 reviews | Active since Jul 2019
04 Jul 2019, 20:11
Vodacom is the WORST!!!
I deeply regret signing a contract with Vodacom, and it has only been a month. Adding unnecessary month to month data packages to my account without my consent is not right and very concerning. Then the soft lock from the account limit caused by Vodacom makes it even worse. I really don't understand how people still support Vodacom.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
05 Jul 2019, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2019, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Cameron D's updateReviewer Update
07 Jul 2019, 00:27This response is pathetic! After going into your store the guy who "helped" me has now made it worse. I hate you!!! I can no longer use my phone. ***!!!
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Cameron D's update07 Jul 2019, 00:27
Reviewer Update
This response is pathetic! After going into your store the guy who "helped" me has now made it worse. I hate you!!! I can no longer use my phone. ***!!!
CD
Cameron D's updateReviewer Update
10 Jul 2019, 20:25Vodacom, a week later and still soft locking a top up account. Anyone know how to get out a contract or have any knowledge of the CPA laws?
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Cameron D's update10 Jul 2019, 20:25
Reviewer Update
Vodacom, a week later and still soft locking a top up account. Anyone know how to get out a contract or have any knowledge of the CPA laws?
Vodacom's replyOfficial
11 Jul 2019, 13:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply11 Jul 2019, 13:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team