AD
Antonio D
1 reviews | Active since Jan 2021
11 Jan 2021, 15:01
Vodacom is the worst
It took me months to get my fibre sorted out, from the 28 of September 2020 till 10 December 2020 was when it got connected but till today 11 January 2021 the fibre is not active, im calling every other day for the whole month wasting my airtime but there's no help no one takes responsibility just tells me that vumatel will activate it in 48hrs, I call vumatel directly and vuma tells me line activation comes from my ISP I'm extremely tired of fighting for them to do there jobs. Whats so hard about activating my line I have to send emails to the manager and no response you guys are worst that telkom, atleast telkom will set you up make sure you connected and then forget about you
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jan 2021, 16:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 16:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
