Vodacom is the worst

Vodacom is the worst business I have ever dealt with. They have the worst customer service.

Vodacom has been providing me with terrible service ever since I took a contract with them. When I initially took the contract, I requested a debit order which they failed to deduct and it affected my credit. I went to the Vodocam store for assistance on this and the consultant refused to assist me, actually scolded me, as I took a Vodacom contract at the iStore. This was the Vodacom store at Clearwater mall.

I called in last month to switch to prepaid. This was actioned, however the debit order was still deducted from my account this month. Amount: R254.99.

All of the airtime that I accumulated and paid for during the term of the contract was removed, and my balance is at R0. I have been calling in to different numbers: 082 135, ***, however I am unable to reach them. The only number that I managed to get through to was their sales and upgrades number, who then directed me to call 082 135 and an invalid number 082 111.

Wish I could give 0 stars.