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Anastasia D

1 reviews | Active since Mar 2019

23 Mar 2026, 12:25

Vodacom is the worst.

I cant believe its soooooooooooo hard to rica a sim card. Yesterday I called vodacom to Rica my daughters Sim. The phone belongs to me because my daughter is not 18. I was asked irrelevant questions about why my daughter isnt calling and that they cant help me and that my underage daughter has to go to vodacom and pay for a Sim swap. Its disgusting. I've been a vodacom customer for over 30 years and this is how im treated.

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2026, 12:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team