VODACOM is the WORST!!!!!!

Appalling service from Vodacom.

I have cancelled my Vodacom data contracts in August 2020, they have now taken over a year to stop my billing and refund me.

They gladly continue to take my debit orders and ***** my money but when it comes to refund me, they are a no show. I get sent from pillar to posts.

Every time I phone they need to log a new ticket and escalation because nobody has a resolution. My case has no been in for revision for over a month after they promised a 3-5 day turnaround.

Please can someone competent phone me. I want my money back. You owe me in excess of R 8000.00

Worst of all is we can only deal with Vodacom through your call centre, nobody in any store wants to take responsibility and ownership.

My latest ticket numbers are:

*** ***

Shocking shocking shocking.

You can phone me on *** but I am not holding my breath as this has now been an issue for over 14 months.

Disgusted.