KJ
Kauthar J
1 reviews | Active since Nov 2019
14 Jul 2022, 13:59
Vodacom is the worse when it comes to customer service- PATHETIC!
Logged a compliant as I cancelled my contract months ago and im still being billed. An agent was talking to me and now I've just been ignored after requesting to speak with a manager.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Jul 2022, 14:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 14:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team