Vodacom is the worse service provider. 🙄

Unresolved query! Vodacom is not being helpful enough I am writing again for the 7th time to Vodacom on this platform. My dad was called once by them and they decided to close rhe query and Sti deduct from his account. He spoke to Mahali last week who assured him that his money will be credited back into his account but R2750 was deducted. We want this situation to be resolved as we also suspect that his Sim card could be cloned because his receiving sms on his number for someone else as well as when he tries to receives calls his phone is on and with him but would.go.to voice-mail. A proper investigation needs to be rolled out as we are not prepared to continue paying these fees. Vodacom is the worse and I have advised my dad not to every renew his contract with you as well as myself and my other family will be changing from vodacom because someone is catching on nonsense inside and no accountability is taken.