TT
Thabo T

1 reviews | Active since Mar 2021

28 Dec 2024, 19:17

Vodacom is the worse ISP and will loose customers

Imagine a giant network service provider cannot give the internet speed you are paying for. They were running a special when I took a contract with them for 50/50mbps. From the beginning of the year, the internet was terrible. During my exam, it was bad, and it dropped for about 10 minutes. I called in to cancel the contract and they've insisted on giving 100/100mbps and will fix the issue. Even today the issue is not resolved, so please don't sign up with Vodacom.

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Replies (1)
Vodacom
Vodacom's reply30 Dec 2024, 07:44
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team