YM
Yolandi M

1 reviews | Active since Oct 2010

03 Sept 2015, 10:46

VODACOM IS THE WORSE

My husband who has been in SA for 13 years but still using his passport and permit contacted cellcity to apply for a vodacom account on Monday, we were told by the store that we need bank statements (internet will do) a latest payslip and a letter from his Employee to say his permanently employed, submitted that and the store came back to say Vodacom does not want internet statements, we then contacted the bank, who e-mailed statements directly to the store who submitted to Vodacom, and we were told its all fine now. Yesterday we got a call to say now they want a Contract and the employment letter is not good enough, we submitted this and Vodacom confirmed all is in order now. This morning I received a call from Cellcity to say NO Vodacom wants stamped bank statements now!!!! What is going on, how ridiculous is this?? No wonder so many people uses Cell C or MTN.<br>

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2015, 15:20
Official
Hello Moodie,

We truly regret taking note of your experience. Thank you for taking my call.

I will make contact with the store as well as our acquisitions division and follow up ,on this matter.

Thank you for your patience. We apologise for any inconvenience caused.

Regards
Moddy K