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vanks V

1 reviews | Active since Dec 2016

22 Jan 2021, 15:35

Vodacom is the pitts

Absolutely pathetic. I have been sending emails from the 9th of January complaining about poor and no signal in my area. Getting numerous replies that they are working on it snd someone will contact me. Twice I got a message saying that the problem has been resolved. Utter bull****. These huge companies think that they can do whatever they want with no consequence. I have been a loyal client for over a decade. Shame on you. Pls read all my emails and to date you guys didn’t contact me

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2021, 11:27
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team