1 reviews | Active since May 2016
Vodacom is the pits!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Vodacom is honestly the pits!!! This is not my first complaint and surely won't be my last. I keep having the same problem with my airtime disappearing without me even having used it. I buy airtime more than once a day because of this. my mobile data is rarely on as i have wifi at home and at work so my airtime is for phone calls!! I have whatsapp and data bundles for when I'm not on the wifi so I see no reason for my airtime to be ******!! I then inbox Vodacom on facebook for assistance, and they let me know to sms the word Stop to the number given and then explained that i was subscribed to content services and sometimes this happens without your knowledge and that i would not be reimbursed.
Now how the hell is it my fault that Vodacom unknowingly subscibes me to content services that i dont even ****** use, my airtime gets taken as a result and they refuse to reimburse me. I would understand not wanting to pay back my airtime if I had indeed made use of these services, but I DO NOT USE IT so what the hell Vodacom????? Your data prices are already ridiculous and now I have to lose airtime over some **** that I wasn't even subscribed to in the first place or ever even made use of!!!!
