Vodacom is the pits

DO NOT GET INTO A CONTRACT WITH VODACOM They will suck you dry of your money. Provide you with bad service and outrageous pricing.

When you want to get out of the contract they give you the run around. The cancelation department never seems to be reachable.

Customer complaints never responds to complaints. I have indicated since February that I want to canvel my contract to date it is still a hassle to get it done.

Vodacom ke meleko, batla oisa diheleng!!!!

----- Original Message - To: ***, ***, ***

Date: Sat, 11 Jul 2020, 18:26 Subject: Re: Ref: To: <***>

Good day,

It has been weeks now since I have been in contact with you with regards to the cancelation of my contract.

This has been going on for months now. And now I receive an invoice for data I did not want.

My contract with you ended in May and I have not use your data.

I have been calling since January indocating that I want to cancel this contract.

I'm tired of fighting with you regarding this matter. My contract has indeed and I have indicated on several occasions that I will not be upgrading it.

So please... I don't expect you to be charging me this months and having another fight about you taking my money.

My contract has ended and I have contact your customer service since January, March, April, may and June indicating that I want it canceled. I don't want an updrade.

On Thu, 25 Jun 2020, 17:50 wrote: Thank you Elton.

I await your feedback.

On Thu, 25 Jun 2020, 15:31 , <***> wrote:

As per our telephonic conversation on the number *************, please be advised that your cancellation request has been escalated accordingly to a line manager.

We will be in contact with you soon once feedback has been provided.

We sincerely apologise for the inconvenience.

I trust all the above is in order.

Did you know that you that you can manage your account via the portal by registering on: www.vodacom.co.za or download the Vodacom app from your app store on your device.

Regards'

Elton Maneveldt

Customer Care

eService Team

"This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "

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