1 reviews | Active since Nov 2010
Vodacom is the pits
<p>I was an Autopage client. Vodacom took over Autopage. I terminated my contract (month to month) with them on 1 March 2017 and ported my number to MTN. I keep getting an account from Vodacom re an outstanding amount (R400odd) and threatening to hand me over. Despite emailing the relevant 'collections dept' on two occasions, I have not had the decency of Vodqcom acknowledging my emails let alone has there been an attempt to resolve the impasse. I believe there has been a glitch in the accounts during Vodacom's takeover of Autopage but I am still in the dark due to Vodacom's indifference and apparent hubris.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
