RE
Renette E

1 reviews | Active since Sept 2018

19 Mar 2026, 00:55

Vodacom is the most useless service provider

I am getting really really upset with Vodacom at the moment. Firstly you cut my line for almost a week and delete me off the system (IN ERROR - Needless to say it took 7 phone calls and a bunch of fighting to fix it). Then after putting me back on the system (a reminder that you were never supposed to remove me from the system to begin with) I now have been invoiced multiple times for the month of March (These invoices are due at the end of the month based on the statement) but they are due for APRIL 2026. I WILL NOT BE PAYING MULIPLE INVOICES FOR MARCH , WHEN YOU CUT ME OFF!!!!!!!!!! You need to fix this ASAP. I am aware that my invoice for February 2026 is due this month. ALL OTHER INVOICES ARE NOT DUE IN MARCH AND I WILL NOT PAY EXTRA SUBSCRIPTION FEES BECAUSE YOU MESSED UP. IN ADDITION I WILL NOT PAY EXTRA INVOICES IN MARCH WHEN THEY ARE DUE IN APRIL. THIS NEEDS TO BE SORTED AS A MATTER OF URGENCY . I really dont understand why I must go backwards and forwards with corrections and fixes, when you are to blame for this entire situation.

0
Replies (0)