Vodacom is the most ********* corporation

I am a disabled pensioner( and customer of +/- 20 years) who needs their service on a daily basis to eek out a living.Due to their totally shocking service I have not earned a cent since 1/3/2015.<br> It took them the whole of April, to realise that due to a faulty modem. Since then I have issues with a tablet which I need to work in tandem. After calls and visits to them every day the problem persists in spite of being given 5 different Sims. Technicians merely blame the previous techs and effect a Sim swop, which after waiting the prescribed 2- 24 hours has not resolved the problem <br> To escalate the issue is impossible - the ***ardly management shield themselves behind a wall of automated responses (electronical and human) with the best the agents can do is issue a service request reference, which merely delays the issue by 24 hour as after the wait you cannot back track to that agent. In spite of receiving a firm commitment that their Partnership Manager would contact me within a day this did happen and all attempts to get his/her details have been fraught by bureaucracy.<br> The only recourse seems to be blogging, Icasa, small claims court,their AGM and the consumer commission <br>