1 reviews | Active since Sept 2018
Vodacom is the most pathetically *********** sh*t show of a business
Vodacom, you are absolutely PATHETIC. As a matter a fact, I don't think there is an appropriately good enough word in any language on this planet to describe how utterly ***********, unprofessional and useless you are.
Explain to me how the hell you can suspend our account when payments were made? Then you proceed to send us SMSs to say, "Thank you for paying your Vodacom account. Proof of payment is not required." Twenty-minutes later, our simcards are blocked.
Not one of your *********** call centre staff members could locate it or figure out what to do. Instead, just kept regurgitating the same stupid script you've written for them - "Please send proof of payment."
And to top it off, they still tell us, "Your account isn't in arrears." Great stuff. Then why the hell is is suspended?!
Not only that, we fought with you guys a year ago to send us our statements via email which to this day, we're STILL not receiving.
ARE YOU GUYS THAT STUPID? DO YOU NEED SOMEONE TO SHOW YOU HOW TO DO YOUR JOBS? IS IT THAT DIFFICULT??? HAVE YOU EMPLOYED PEOPLE WITH NO S****S OR KNOWLEDGE WHATSOEVER?
How in God's name do you run a business? Because at this point it's a sh*t show and an absolute joke. One last thing, we'll be cancelling our 4 numbers with you guys and will also be reporting you to the consumer council.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards,
Vodacom Consumer Website Team
