NM
Nonhlanhla M
1 reviews | Active since Sept 2015
03 Feb 2023, 11:55
Vodacom is the most ****iest service provider
After almost a year of paying for cellphone insurance, the dumb****ers cancel my insurance because they discovered that it was under a different network. On day when I took out the insurance, they did not bother disclosing this. They only way they actually got to discover this was because I put a complaint for a debit order that didn't go off, and they insist it did.
I'm so torn, as where the **** am I meant to get an insurance policy for my device as most insurance insist on 7days from date of purchase with a few saying 30days. Ive been paying for almost a year, and just like that they cancel my insurance.
Vodacom amasimba wothuvi and I'll be damned if I let this slide without a fight.
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Replies (1)Vodacom's replyOfficial
03 Feb 2023, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2023, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
