NM
Nonhlanhla M

1 reviews | Active since Sept 2015

03 Feb 2023, 11:55

Vodacom is the most ****iest service provider

After almost a year of paying for cellphone insurance, the dumb****ers cancel my insurance because they discovered that it was under a different network. On day when I took out the insurance, they did not bother disclosing this. They only way they actually got to discover this was because I put a complaint for a debit order that didn't go off, and they insist it did.

I'm so torn, as where the **** am I meant to get an insurance policy for my device as most insurance insist on 7days from date of purchase with a few saying 30days. Ive been paying for almost a year, and just like that they cancel my insurance.

Vodacom amasimba wothuvi and I'll be damned if I let this slide without a fight.

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2023, 12:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team