1 reviews | Active since Mar 2019
VODACOM IS THE BIGGEST *****
I got into a vodacom contract for data for 24 months. they've been billing me a larger amount. they call me this morning to tell me they increased the data prices and hence i have a larger amount. no wait first they said they think it is VAT. Apparently it is in their policy that they can increase the amount as they wish. I mean is this even lawful- we agree on a set amount for 24 months then vodacom decides as it pleases to increase the amount? This is madness. I have set myself to pay that amount for 24 months, i chose it knowing that i can manage it! I am so shocked. This means even when we get into the agreement, they are purposefully planning to rob you- giving you an amount less than what they intend to charge you, it has not even been 3 months. This is wrong in so many ways. With the new laws i thought these networks will no longer be robbing us when it comes to data. i am appalled!
Vodacom deserves to be given a negative star rating! even Zero is too much.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Effective 1 April 2019, there were some changes to our contract pricing. This change was communicated with all customers and notification was included in the monthly billing as well as the press release dated 27 February 2019. Please see the following link for more information related to the pricing changes: https://www.vodacom.co.za/vodacom/terms/pricing-guide/ Regards, Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Effective 1 April 2019, there were some changes to our contract pricing. This change was communicated with all customers and notification was included in the monthly billing as well as the press release dated 27 February 2019. Please see the following link for more information related to the pricing changes: https://www.vodacom.co.za/vodacom/terms/pricing-guide/ Regards, Vodacom Consumer Website Team