NB
Naieza B

1 reviews | Active since Nov 2020

20 Jan 2021, 11:26

VODACOM IS THE ABSOLUTE WORST!!!!!

Vodacom has got to be the worst service provider I have ever dealt with. They have listed me for an outstanding payment and when trying to resolve this they have said they have no record or details on their system about any amounts I am owing. Also, I have been calling for weeks now to try and resolve this but i keep getting either no help, different communication from each consultant or just plain down incompetence. THE ABSOLUTE WORST!!!!!

0
Replies (2)
Vodacom
Vodacom's reply20 Jan 2021, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
NB
Naieza B's update30 Sept 2021, 15:12
Reviewer Update
WOW Vodacom - here we go again.
I have to resort to Hello Peter 9 months later for the same query?????