SD
Sinako D
1 reviews | Active since May 2021
05 May 2021, 15:14
Vodacom is the absolute pits
Vodacom has locked me into unwanted contracts, overcharge me on those contracts, have ridiculous hurdles for me to jump through to fix these contracts, Then they pass me from department to department until the system calls out:
“Sorry, Vodacom does not recognize your number”
Now my number is blocked for the 2nd time this year alone. For error on they’re part.
And my inconvenience (after being told they were in the wrong and everything will be fixed and monies credited) can only be fixed by paying an amount of money that has been mistakenly charged by them.
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Replies (1)Vodacom's replyOfficial
06 May 2021, 06:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2021, 06:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
