Vodacom is terrible(Even when they get more money from you)

I am tired of Vodacom. I have been with them since I started working but everything you do with them is drawn out, delayed and slow.

The current problem is I am trying to upgrade(Imagine that they even make getting more money from me difficult). I tried to do the order online. After figuring out their terrible shop and UI and finally getting a deal I wanted I struggled to process the order. It failed at the last moment, under orders it is showing but I cant track it or view it.

Today I called vodacom to ensure it has been processed and was informed it was still in quote status and they will need to cancel it call me back and redo it. I said fine and waited 2.5hours for this to be done. Finally got the call back and we started the order. I was then informed that it is R758 and not R728(I have screenshots of the deal I want), due to frustration I said it is fine just get it done, After speaking for a while, going through all the security questions etc and just before confirming I was told that the tablet that is on the deal is obsolete(This is a relatively new tablet so how?? This is the deal I want nothing else. Need a proper phone and a tablet.

I told them to just leave it and put the phone done. I will probably let my contract run its course and cancel. Time to give the other companies a try and see if they can provide me a better service. Thank you for nothing vodacom. I cant keep on struggling.