LK
Lyndsey K

1 reviews | Active since May 2021

13 Jul 2023, 21:20

Vodacom is Terrible

Can I give a ZERO star!!! Shocking service!!! My father in law passed a month and a half ago! We have tried endlessly to the *** not even 1 response!!! Tried call centre numerous times, always told to email!!! We have contract cover with them and NO, Zero, Zippo help!!!! Really!! I think we (our family is with Vodacom) should all cancel!!! Fuming and unprofessional!!!

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2023, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team