RR
Rishi R
1 reviews | Active since Nov 2015
09 Sept 2020, 19:43
Vodacom is terrible
My contract came to an end and we opted to cancel it completely however Vodacom are still billing me. Call centre say it is cancelled but the debits are still going of. No manager returns the calls and we still sit with paying for a contract that came to an end and we opted to cancel. Becareful of taking contracts with Vodacom as they dont want to end the contracts although the contracts are over. What can be done about this. They should learn to call clients back.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Sept 2020, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
