LS
Lauren S
1 reviews | Active since Jul 2018
26 Feb 2021, 12:55
Vodacom is terrible as always
Vodacom Fibre offers ********** service and zero customer support.
Each time is speak to a representative i get told a different story and then no attempt is made to remedy the prejudice caused by their incompetency.
Vodacom is not acting in line with the Consumer Protection Act and i would strong suggest they they are not considered as an option for anyone wanting fibre or wifi.
we previously logged a call with them and ended up having to flag down an open serve vehicle to assist us. if it were up to Vodacom we would never have been assisted.
SR***
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Replies (1)Vodacom's replyOfficial
26 Feb 2021, 13:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
