LS
Lauren S

1 reviews | Active since Jul 2018

26 Feb 2021, 12:55

Vodacom is terrible as always

Vodacom Fibre offers ********** service and zero customer support.

Each time is speak to a representative i get told a different story and then no attempt is made to remedy the prejudice caused by their incompetency.

Vodacom is not acting in line with the Consumer Protection Act and i would strong suggest they they are not considered as an option for anyone wanting fibre or wifi.

we previously logged a call with them and ended up having to flag down an open serve vehicle to assist us. if it were up to Vodacom we would never have been assisted.

SR***

0
Replies (1)
Vodacom
Vodacom's reply26 Feb 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team