RB
Ruan B

1 reviews | Active since Aug 2024

14 Aug 2024, 17:15

Vodacom is Terrible and lies about what they give.

Vodacom called me for 7 months(multiple times) offering me various options to get me to take a new contract. They then came with a deal where they will give me a free new Honor phone , router and uncapped data. They used ram Couriers for delivery witch Ram had deals wrong witch Vodacom supp**** then, up to this day i have not received anything and Vodacom just told Ram to give back the package....terrible communication from Vodacom and empty promises. want to cancel all my contracts because i feel offended by the lack of communication from vodacom as well as the people who bul**** me into taking deals i did not want. also did not sign and or receive any documentation regarding this deals.

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2024, 07:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team