Vodacom is terrible and getting worse by the day

It is safe to say that I am not the only person that finds Vodacom has lost their standards completely. They have gone from the country's number one mobile network provider to the worst provider ever. I have been having issues with them since last year November after much trouble they finally updated the profile to allow my upgrade on one of my six contracts with them. Seeing that everyone in the country is going through a cash crunch even I had a problem with finances but do not hide from my payments to them. I have finally and off my arrears and reverted my numbera from pre paid to contract only to be told that my two numbers that are due for an upgrade wont be financed for high end devices or even partially financed even though i do not owe any arrears to them. I have a debt review flag on my name do the past 8 years which never affected my upgrades before and now all of a sudden it does. I would prefer to cancel all my numbers as they are due each time for an upgrade and buy my devices case seeing that i pay over R3000 per month for my contracts.