KM
Kwazi M
1 reviews | Active since Jul 2022
09 Mar 2025, 17:52
Vodacom is taking us for granted.
Vodacom is selling false information. They sell a 10mbps line but give you only around 2mbps. You can't even watch anything. I am deeply hurting because I have more than 10 Vodacom routers but all work far below the promised speed. Even worse, calling them is equally a nightmare. They really don't care. My business is J Fophs Enterprise. They can check all my routers. By the way, since last year November, there has never been a single debit order returned.
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Replies (1)Vodacom's replyOfficial
10 Mar 2025, 08:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2025, 08:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
