LN
Lemogang N
1 reviews | Active since Mar 2020
18 Mar 2020, 13:22
Vodacom is taking us for a ride
Vodacom ****med me with additional data and minutes that cost over R500 in my account. All this happened without my concern and my number was deleted and I was told to to pay up the arrears. Now even now my number doesn't work and my other number has been blocked by the collection department. Now vodacom give us the useless tobi and WhatsApp option that doesn't resolve anything
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
19 Mar 2020, 09:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2020, 09:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team