Vodacom is taking my money via FNB

So annoyed. I purchased R110 worth of Vodacom airtime on my FNB app and was in such a situation, only to receive a message saying there’s a “delay in processing recharge request”. However when I tried to pay for more airtime of a small amount because I really needed to make urgent calls (to my complete inconvenience) it took more of my money. Firstly I want my money / airtime. Secondly how come they could process the small amount so quick and easy but the larger amount still has not reflect or come through. I’m still waiting for my airtime... and am completely annoyed because I know full well 100% of the time getting any form of reimbur*****t is close to impossible. The networks in South Africa In general are so useless when you really need them. After service is a mission and getting help seems impossible when making calls to resolve things. I will most likely receive a useless automated response below this complaint now, just as a formality to save face.