EM
Elizabeth M
1 reviews | Active since Apr 2024
29 Apr 2024, 08:05
Vodacom is taking advantage of people, and this is totally unacceptable.
I took a home internet package with Vodacom in 2023 at that time the contract was 299, it when up to 320. In April 2024 it went up to 346, now when I asked the consultant the reason was that price increased due to inflation. In the contract with Vodacom, it was never mentioned that the price would increase due to inflation.
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Vodacom's replyOfficial
29 Apr 2024, 10:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2024, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team