BS
Barbara S
1 reviews | Active since Sept 2018
12 Dec 2018, 16:31
Vodacom is taking advantage
Hi
i am so annoyed with Vodacom, i loaded 1 gig data on the 11th Dec, today the 12th i see i have run out of data.
loaded another 1 gig within 10 mins it tells me i have less than 300 mb, 2 mins later its finished
i am have tried calling customer service but that automative voice doesnt give me an option to speak to a consultant
I am mad because all my apps are closed , all the content subscription have been cancelled
I am mad and after 15 years of using Vodacom i am definetly going to switch
You are really taking advantage of us
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2018, 06:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2018, 06:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Dec 2018, 11:08Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply20 Dec 2018, 11:08
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unussuccessful. Should you require any additional assistance, kindly contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team