VODACOM IS SURELY OWNED BY TELKOM- SAME ********** SERVICE PROVIDERS

We need an option of half a star. I have a contract with Vodacom and for some reason the month of February 2022, they decided not to credited my account with airtime, as per our agreement yet my bank account was debited on time. I then reached out to their customer service and found my self trying to explain this mess to an extremely clueless consultant. I then sent Vodacom an email and many days later they still have not sorted my account out. I was actually due for an upgrade but I would rather settle y account and go to APPLE STORE directly. ********** services to say the least. I guess the fine Vodacom received for ********* practices. Glad there is Ombudmans for such entities because the adherence to the Consumer Protection Act is non-existant. I refuse for my credit score to be dented due to the incompetency of Vodacom.