1 reviews | Active since Oct 2016

27 Oct 2016, 16:32

Vodacom is such a brilliant communications co.!

<p>I received a sms on the 26 october 20 16. Saying:</p> <p>Get bonus airtime now! Simply recharge with R12 and we'll give you R25 airtime for one day. Offer expires at 8pm on 31/10/2016. Opt out of weekly recharge offers. Sms out to 31118, t&c's apply. Www.vodacom.co.za/get.</p> <p>I recharged this morning. Nothing. I started phoning, they have a problem, i will receive a telephonecall within 24 hours. I phone again wait 15 min to be cut off. Phone again another 15 min to hear that the sms can not be verified on their system?? The company that says that they are the best cellphone co in south africa? They promise but dont deliver.HA HA</p>

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2016, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team