EJ
Erikah J
1 reviews | Active since Jul 2016
08 Oct 2019, 10:23
Vodacom is stupid
VODACOM YOU HAVE MY NAME ON CREDIT BEREAU FOR NO REASONING.I VISITED MORE THAN 2 BRANCHES SUCH AN ACCOUNT CANNOT BE FOUND.I EMAILED ASKING FOR YOU TO REMOVE MY NAME AN UPDATE THIS AT THE BEREAUS ...YOU FLAT OUT REFUSED SAYING YOU CANNOT HELP UNLESS I SEND YOU DETAILS OF THE ACCOUNT......HOW DO I SEND DETAILS OF WHAT DOES NOT EXIST .....
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Oct 2019, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2019, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Oct 2019, 09:33Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply25 Oct 2019, 09:33
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
EJ
Erikah J's updateReviewer Update
31 Oct 2019, 12:29Its ok VODACOM I contacted the credit bereau they helped me and removed it.
EJ
Erikah J's update31 Oct 2019, 12:29
Reviewer Update
Its ok VODACOM I contacted the credit bereau they helped me and removed it.