Vodacom is stupid and ********

Because of Vodacom's negligence my credit rating has been completely messed up to the point where I am listed as a delinquent payer. Due to Vodacom not sticking to the agreement of doing the deduction on the date agreed upon I was listed a default payer. I discovered this when trying to apply for another contract and being told that I do not qualify because my credit rating is poor. I feel this is unfair for me to bear the brunt of their negligence and don't care attitude, now I am the one that Is negatively affected by this and must suffer, as well as this is a breach of the credit agreement terms that I signed for due to negligence on their side. The fact that the deductions does not go off as explained by the sales agents at Game Kenilworth Centre and it was only processed 3 weeks later shows incompetence by your billing system and I was assured not to worry but now my ITC is impacted by no fault of my own and the Vodacom staff that I had spoken to at the Vodacom store in Kenilworth Centre as well as the call center agent I spoke to made me feel like I was in the wrong.