SC
Steven C
1 reviews | Active since Apr 2019
04 Jun 2019, 16:15
VODACOM IS STILL *****ING MONEY FROM ME!!!!
After speaking to Nosipho from the call centre for almost an hour Vodacom still isn't paying back the correct amount that the owe me!! This all started September 2018!! Vodacom deducted R3253 from my account!!! My subscription is R580.99!!!! Why are you *****ing from me? Now the want to pay back R2040. Ref:1- ********** ********** . Phoned again and spoke to Nthombi. Who agrees with me that Vodacom owes me R2672.01. Simple Maths. R3253-R580.99 = R2672.01. Ref:1- ********** ********** STOP *****ING FROM ME!!!! This is after Dean from the Hellopeter department at Vodacom "sorted" the problem out the first time. His ref: 1- ********** **********
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
05 Jun 2019, 11:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's reply05 Jun 2019, 11:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Jun 2019, 11:23Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Vodacom's reply05 Jun 2019, 11:23
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
