dD
dd D

1 reviews | Active since Aug 2018

20 May 2021, 14:59

Vodacom is still debiting me 2 moths after canceling the contract

I have phoned Vodacom cancelations numerous times to cancel my contract which was finished in March 2021 Its now May and they are still debiting me after being promised by cancelations that my contract would be made pay as you go in April. This is the service Ive been dealing with ever since trying to move to pay as you go. VODACPOM STOP *****ING MY MONEY Time to go Back to MTN better service

0
Replies (1)
Vodacom
Vodacom's reply20 May 2021, 18:33
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team