Vodacom is steeling my money and manipulating customers!

Item: Vodacom
Rating: 1
Author: CornAA(C) le Roux

I am totally disgusted with Vodacom. I was **** to and manipulated to take a laptop I did not order. The laptop I was given is half the price of the laptop I ordered! But I am paying the full price and insurance for the laptop I was supposed to get! This is theft! Get back to me and fix this or I am going to The National Consumer Commission.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

19 Feb 2019, 12:45

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Feb 2019, 12:45

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

19 Feb 2019, 16:29

Dear Customer,

Thank you for making us aware of your complaint.

Please be advised that your query has been escalated. Kindly note that the matter is currently being addressed by the relevant store management team, who will be contacting you to offer further assistance.

Regards
Vodacom Consumer Website Team

Vodacom's reply19 Feb 2019, 16:29

Official

Dear Customer,

Regards
Vodacom Consumer Website Team

ClR

CornAA(C) le Roux's updateReviewer Update

20 Feb 2019, 08:23

This has not been resolved!

ClR

CornAA(C) le Roux's update20 Feb 2019, 08:23

Reviewer Update

This has not been resolved!