AR
Attie R

1 reviews | Active since Nov 2021

23 Nov 2021, 13:16

Vodacom is *****ing our money

I bought multiple items from the Vodastore on the "black week deals" only to not get any sms's (as promissed) with the codes which should link me to my purchases (already paid for and gone through).

Therefore I paid for purchases of said specials and received nothing in return. Then I actually went to a physical Vodacom store and they couldn't help me either. Their service is shocking.

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2021, 13:58
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team