MM
Musawenkosi M
1 reviews | Active since Mar 2018
21 Aug 2020, 08:33
Vodacom is *****ing my money
Vodacom is taking money out of my bank account after the contract has expired and I sent them emails and made calls giving them instructions to cancel the contract and stop deducting money from my bank account.
I want someone to tell me why they are still deducting my money. I want vodacom to close the stupid account and stop *****ing my money.
I got an email on 30 June 2020 to say my number is now converted to prepaid but still in August they are taking money out of my account, why???
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Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Aug 2020, 09:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2020, 09:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
