MM
Musawenkosi M

1 reviews | Active since Mar 2018

21 Aug 2020, 08:33

Vodacom is *****ing my money

Vodacom is taking money out of my bank account after the contract has expired and I sent them emails and made calls giving them instructions to cancel the contract and stop deducting money from my bank account.

I want someone to tell me why they are still deducting my money. I want vodacom to close the stupid account and stop *****ing my money.

I got an email on 30 June 2020 to say my number is now converted to prepaid but still in August they are taking money out of my account, why???

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2020, 09:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team