VODACOM IS *****ING MY MONEY!

<p>VODACOM IS *****ING MY MONEY!!!</p> <p>I have been havinga problem with Vodacom over the past month. I realised that they have overcharged me with R200.01 per month for my mobile wifi router. The contract i signed was for R329 per month for 24 months, yet they have been charging me R529.01 per month for the past 3 months!</p> <p>This was my 8th mail this past month to the Vodacom accounts people who are supposed to assist me. Derik Basson is the Manager of the Paarl Mall Vodacom branch where the contract was taken out. And Colleen Wilson is the person they referred me to. Every time I contact them they say my account is pending and the charged me R200 to much today again (on my debit order)</p> <p>Please see the mail I sent this morning below and can someone please assist me!!!</p> <p>This service is not up to standard for a company like Vodacom! And I expect to be refunded for the excess money taken from me</p> <p>MY EMAIL THIS MORNING READ AS FOLLOWS:</p> <p>Morning Colleen & Derik,</p> <p>I raised the issue about my debit order where Vodacom has been charging me R200 to much for the last 3 months at the start of February already. This still hasn't been sorted out and I received the following sms this morning clearly showing that you are still charging me R529.01 instead of the R329 as agreed on the contract, please see sms below:</p> <p>Standard Bank: Stop Order R529.01 VODACOM ********** 029 I ********** ; from ***. 2017-03-02 Query? ********** 107</p> <p>This is absolutely shocking that I have now been charged a total of R600.03 more than agreed (3 x R200.01 overcharged per month) this is reaching a point where I want to take further steps or go to the newspapers as no action is being taken by Vodacom or yourselves. Please don't send me another email saying my account or issue is pending.</p> <p>Please sort this out or do you have a number of someone that I could contact who could actually resolve this. You are *****ING MY MONEY!!!! I expect it to be paid back to me, with interest! It makes me wonder how many other accounts there are like mine, where you overcharge the customers and they don't even realise it..</p> <p>I will be waiting for your response and expect action to be taken otherwise I will start spreading this on social media and to the newspaper, with both your names on it. I AM NOT BLUFFING.</p> <p>Sort it out!</p> <p>Regards,</p> <p>Herman Redelinghuys</p>