sN
sanja N

1 reviews | Active since Jun 2016

02 Dec 2016, 09:57

vodacom is *****ing my money

<p>I AM SO SICK AND TIRED OF VODACOM. this is the sixth email that I am sending vodacom. the most incompitant company of the year. I tried to get my account transfered to my name for 3MONTHS. EVENTUALLY they managed to do that. each month a different amount is debited from my account. it started with R650.. went up to R950 and today the debited my acount with R1500. HOW IS THIS POSSIBLE. the customer services line is a joke. Ive spent half an hour waiting for someone to answer...NO ANSWER. vodacom I need answers. I am going to get legal advise if this matter is not solved before the end of the day and I will take you to court. this is absurd. HOW DO YOU ***** SOMEONES MONEY WITHOUT THEIR CONCENT. When I signed up for this contract the lady said my montly payment will be R680 each month. GET YOUR ACT TOGETHER VODACOM.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 11:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team