TM
Teboho M

1 reviews | Active since Sept 2017

01 Sept 2017, 13:04

Vodacom is *****ing my money!!!

I was currently on my meg 500 top up contract for R45. 28Aug17 R164 was debited from my acc n I called customer service, I was told that 2 lines were actived without my consent n knowledge. I send all necessary documents...but nooo the nightmare doesn't stop there. Further R31,80 and R97 were debited on 31Aug2017. I want nothing to do with Vodacom, payback my money!

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2017, 13:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team