tB
tozamile B

1 reviews | Active since Jul 2011

14 Mar 2016, 11:40

VODACOM IS *****ING MY MONEY

Good Day <br> <br> I'm having a problem lately with this network ,First I have notice when I load a data of R29.00 =100mb but with my surprise I got 400mb and when I call to find out why am I getting more of the data I've been told they are running a promotion which I did not have a problem on that. BUT I have notice that ever since this so call a promotion, say for example If I'm left with 200mb and late night when am done with my cell phone I switch the data off for the night ,BUT WITH MY SURPRISE when I switch ON my data in the morning to check my watsapp and facebook 200mb that I left yesterday night is GONE.I'm left with .00.<br> <br> I call Vodacom they told me it's something wrong with my phone I should take it to the Vodacom shop which I did and with NO SURPRISE Vodacom Shop told me there is nothing wrong with my PHONE.<br> <br> I call them with this thing several time but nothing to resolve this issue but my money keeps on disappearing.<br> Yesterday typically example I left R3.00 airtime and I switch off my data for the night and I did no make calls but today I have notice 80c is gone I have left with R2.20.<br> <br> I am now very angry for VADACOM for *****ing my money right under nose.<br>

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2016, 15:03
Official
Hello tozamile,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team