tU
terry U
1 reviews | Active since Mar 2013
02 Jul 2015, 11:03
Vodacom is *****ing my money
In April 2015 I paid my outstanding balance on my Vodacom contract and ported my number to Cell C<br> Every month since then Vodacom have been debiting my account for R1294.07 every month . Each month I phone - I explain my long story - I get a reference number and I am promised it's all sorted out - only I have to go through the same thing every month ! there appears to be two numbers on the invoice - one is mine but the other ? Well nobody really knows . One call told me it was a Nashua mobile number - so I called Nashua mobile and they say the number doesn't exist . Slaap tiger ? The only slaap tiger in this scenario would be Vodacom !!!!!
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Replies (1)Vodacom's replyOfficial
02 Jul 2015, 13:11Hello terryunser,
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Vodacom's reply02 Jul 2015, 13:11
Official
Hello terryunser,
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
