tU
terry U

1 reviews | Active since Mar 2013

02 Jul 2015, 11:03

Vodacom is *****ing my money

In April 2015 I paid my outstanding balance on my Vodacom contract and ported my number to Cell C<br> Every month since then Vodacom have been debiting my account for R1294.07 every month . Each month I phone - I explain my long story - I get a reference number and I am promised it's all sorted out - only I have to go through the same thing every month ! there appears to be two numbers on the invoice - one is mine but the other ? Well nobody really knows . One call told me it was a Nashua mobile number - so I called Nashua mobile and they say the number doesn't exist . Slaap tiger ? The only slaap tiger in this scenario would be Vodacom !!!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Jul 2015, 13:11
Official
Hello terryunser,

Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.