Vodacom is *****ing money from their customers

My complaint has 2 incidents: <br> 1. Last month they billed me for out of data usage. I followed it up with a service provider. I use the Vodacom app on my iPhone. I also received a SMS from Vodacom stating that I have less than 80meg. I topped up immediately. Therefore I wasn't out of pre-paid data usage. I was asked to rate their service after the follow up. I rated - service bad. A lady phoned me and I explained to her that their app is not reflecting the correct balances. She promised to sort out my account. A month later -NO FEEDBACK. <br> 2. Vodacom phoned me to offer me a 2gig data package for only R109. replacing the R99 package where I only receive 500meg. I asked him a few times if the R99 is going to be replaced with the R109. He confirmed that. He said I need to phone 082111 to activate this. I phoned - NOBODY knew about this. They referred me to Sales - NOBODY there could help me referring me to aftersales. According to them I bought an additional line and need to activate. THAT WAS NOT THAT WAS SOLD TO ME. *********** sales people LYING to customers, trying to cheat customers out of their money!