JM
Jill M
1 reviews | Active since Aug 2020
16 Mar 2021, 09:53
Vodacom is *****ing from me
I have been trying to cancel (as I am legally entitled - the contract is up) since August last year. They are still billing me and do not put in place any instructions to cancel. I am reassured EVERY TIME a consultant phones that the contract will be cancelled. Now I want a refund. This is ******** behaviour!
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Vodacom's replyOfficial
16 Mar 2021, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team